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Shipping & Exchange

DELIVERY

Items are sent on working days, Monday to Friday, excluding holidays and legal holidays.


Collection in store: Free

DELIVERY COST:

BELGIUM = DPD: €5.5

EUROPE (Netherlands, Luxembourg and Germany) = DPD: €7.5

EUROPE (+) (France, Austria, Switzerland, Spain, United Kingdom, Italy, Portugal) = €14.5

OUTSIDE EU = DPD: 65€

 

FREE DELIVERY:

BELGIUM: order over €150

FRANCE: order over €250

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TAXES / FREE TAXES

All our prices are VAT included, only customers based outside the European Union can buy without tax, they will have to pay the import duties and taxes in force in their country. Find out before ordering. MILK cannot be held responsible for costs incurred following import and customs clearance, returns for this reason will be automatically refused.

If you have any questions, do not hesitate to contact us at [email protected]

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RETURNS

Please send us an email to [email protected] for confirmation and agreement before returning your order, be sure to attach the invoice.

We accept exchange or refund within 14 days of your purchase.

All returned merchandise must be in its original condition, unworn, with no stains, damage, odors or any conditions that would prevent it from being sold as new. The original label and packaging must also be present.

Customers will be responsible for all return shipping costs, including import duties and taxes in some cases. MILK srl will not assume any responsibility for reimbursement or compensation of any package lost or damaged during the return.

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SALE OR DISCOUNTED ITEMS ARE NOT EXCHANGED OR REFUNDED

Return to this address: MILK SRL, Rue des Dominicains 16, 4000 Liège, Belgium.

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