Privacy Policy

Effective date: 01/06/2023

This Privacy Policy describes how Milk collects, uses, shares, and protects the personal information of users who visit or make purchases through our website https://www.milkshop.be (the "Website").

1. Information We Collect

We may collect the following types of personal information when you use or interact with our Website:

• Contact information: Your name, email address, phone number, and shipping address.
• Account information: If you create an account with us, we may collect and store your username and password.
• Order information: Details of the products you purchase, including size, color, and quantity.
• Payment information: Payment details, including credit card information or other payment method details.
• Usage information: Information about how you use our Website, such as your browsing activity, the pages you visit, and the actions you take.
• Communications: Any communication you have with us, such as customer support inquiries or feedback.

2. Use of Information

We may use your personal information for the following purposes:

• Processing and fulfilling your orders.
• Managing your account and providing customer support.
• Improving and personalizing your browsing experience on our Website.
• Communicating with you about your orders, updates, and promotional offers.
• Conducting market research and analyzing usage patterns.
• Protecting the security and integrity of our Website.
• Complying with legal obligations.

3. Information Sharing

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may engage trusted third-party service providers to assist us in operating our business and providing our services, such as payment processors, shipping companies, and marketing platforms. These service providers will have access to your personal information but are obligated to keep it confidential and secure.
• Legal Compliance: We may disclose your personal information if required by law, regulation, or legal process, or if we have a good faith belief that such disclosure is necessary to protect our rights, prevent fraud, or respond to a government request.
• Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our Website of any such change in ownership or control.
• Aggregated or Anonymized Data: We may aggregate or anonymize your personal information for analytical and statistical purposes. This data does not identify you personally and may be shared with third parties.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the right to access, update, and correct your personal information. You may also request the deletion of your personal information, subject to legal or contractual obligations. To exercise these rights or for any privacy-related inquiries, please contact us using the contact information provided at the end of this Privacy Policy.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically for any updates. Your continued use of our Website after the posting of any changes indicates your acceptance of those changes.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Milk
Rue des dominicains 16, 4000 Liège, Belgique
[email protected]
+32 4 262 57 51